Privacy Policy

1. Introduction

Alejandro Arias International Ministries ("AAIM," "we," "us," or "our") is a faith-based organization dedicated to carrying the full Gospel to every nation. Our ministry is headquartered at PO Box 2353, Minneola, FL 34755, United States, and we operate the website located at alejandroarias.org (the "Site") as well as an online store for ministry resources.

We are committed to protecting the privacy of everyone who visits our Site, makes a purchase from our store, donates to our ministry, or subscribes to our communications. This Privacy Policy explains what personal information we collect, how we use it, with whom we may share it, and your rights regarding that information.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Site. We encourage you to read this document in its entirety so that you can make informed decisions about sharing your information with us.

2. Information We Collect

Personal Information

When you interact with our Site — whether by placing an order, making a donation, signing up for our newsletter, or contacting us — we may collect the following categories of personal information:

• Name: First and last name used for shipping, billing, and correspondence.
• Email address: Used to send order confirmations, receipts, newsletters, and ministry updates.
• Mailing address: Collected for shipping physical products and for donation receipts.
• Phone number: Collected optionally for order-related communications.
• Donation records: Amount, date, and frequency of gifts made to the ministry.

Payment Information

All payment transactions on our Site are processed securely through Stripe, Inc. AAIM does not collect, store, or transmit full credit or debit card numbers, CVV codes, or bank account details. When you enter your payment information, that data goes directly to Stripe's servers via an encrypted connection. We only receive a transaction confirmation token and the last four digits of your card for reference purposes.

Usage Data

When you visit our Site, we may automatically collect certain technical information about your device and browsing behavior, including:

• IP address and general geographic location (city/country level)
• Browser type and version
• Pages visited, time spent on pages, and links clicked
• Referring URL (the page that led you to our Site)
• Device type (desktop, tablet, mobile)
• Operating system

This information is collected through cookies and similar tracking technologies and is used in aggregate form to improve our website experience.

Newsletter Subscriptions

If you subscribe to our newsletter or ministry updates, we collect your name and email address. You may unsubscribe at any time by clicking the "Unsubscribe" link included in every email we send, or by contacting us directly at [email protected].

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Order fulfillment: To process and ship your orders, send order confirmations, and provide tracking information.
• Donation processing: To process your gift, issue tax receipts, and acknowledge your partnership with the ministry.
• Customer support: To respond to your questions, inquiries, and requests in a timely manner.
• Newsletter and ministry updates: To send you ministry news, event announcements, testimonies, and other communications you have opted into.
• Website improvement: To analyze how visitors use our Site so we can improve content, navigation, and functionality.
• Legal obligations: To comply with applicable laws, regulations, and legal processes, including tax reporting and financial record-keeping requirements.
• Fraud prevention: To detect, investigate, and prevent fraudulent transactions or other harmful activities.

We will not use your personal information for any purpose that is materially different from the purposes listed above without first providing you with notice and, where required by law, obtaining your consent.

4. Information Sharing

AAIM does not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing purposes. We value the trust you place in us and treat your data with the utmost care. We may share your information only in the following limited circumstances:

• Stripe (Payment Processing): To securely process your payment transactions. Stripe operates under its own Privacy Policy and is PCI-DSS Level 1 compliant. See Section 5 for more details.
• Shipping carriers: To fulfill physical product orders, we share your name and shipping address with carriers such as USPS, UPS, or FedEx. These carriers receive only the information necessary to deliver your package.
• Email service providers: We use reputable third-party email platforms to send newsletters and transactional emails. These providers process your name and email address solely to deliver our communications on our behalf and are contractually prohibited from using your data for other purposes.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of AAIM, our users, or the public.
• Business transfers: In the unlikely event of a merger, acquisition, or transfer of ministry assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

5. Stripe Payment Processing

All credit card, debit card, and other payment transactions on our Site are handled exclusively by Stripe, Inc., a leading payment processing provider trusted by millions of businesses worldwide. Stripe is certified as a PCI Service Provider Level 1, which is the highest level of certification available in the payments industry.

When you submit payment information on our Site, your card details are transmitted directly and securely to Stripe's servers using industry-standard Transport Layer Security (TLS) encryption. AAIM never sees, receives, or stores your full card number, expiration date, or CVV code at any point in the transaction process.

For more information about how Stripe handles your data, please review the Stripe Privacy Policy. By making a purchase or donation on our Site, you also agree to be bound by Stripe's terms of service as they relate to payment processing.

6. Cookies

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow websites to remember your preferences, keep you logged in, and gather analytics data to improve the user experience.

How We Use Cookies

Our Site may use the following types of cookies:

• Essential cookies: Necessary for the Site to function correctly. These include session cookies that keep your shopping cart active and authentication cookies if you have an account.
• Analytics cookies: We use tools like Google Analytics to understand how visitors interact with our Site. This data is collected in aggregate and anonymized form. It helps us identify which pages are most popular, where visitors come from, and how we can improve our content.
• Functionality cookies: These remember your preferences, such as your language or region, to provide a more personalized experience.
• Marketing cookies: In some cases, we may use cookies to understand the effectiveness of our outreach campaigns. These cookies help us determine which ministry messages resonate most with our audience.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our Site — for example, your shopping cart may not persist between pages. For guidance on managing cookies in your specific browser, visit the browser's help documentation.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Order and transaction records: Retained for a minimum of seven (7) years to comply with financial reporting, tax, and legal obligations under applicable U.S. law.
• Donation records: Retained for seven (7) years to support tax receipting and charitable organization compliance requirements.
• Newsletter subscriptions: Retained for as long as you remain subscribed. Upon unsubscription, your contact information will be removed from active marketing lists within a reasonable timeframe.
• Support inquiries: Communications related to customer support may be retained for up to two (2) years for reference and quality purposes.

You may request deletion of your personal data at any time by contacting us at [email protected]. Please note that we may need to retain certain information even after a deletion request if required by law or for legitimate business purposes such as resolving disputes or preventing fraud.

8. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to opt out: You may opt out of receiving marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
• Right to data portability: Where applicable, you may request a copy of your data in a commonly used, machine-readable format.
• Right to object: You may object to certain uses of your personal information, such as direct marketing.

To exercise any of these rights, please contact us at [email protected] or by mail at PO Box 2353, Minneola, FL 34755. We will respond to your request within a reasonable timeframe, generally within 30 days. We may need to verify your identity before processing your request.

9. Children's Privacy

Our Site and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our systems. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable laws protecting the privacy of minors.

10. International Data Transfers

Alejandro Arias International Ministries is based in the United States, and the personal information we collect is primarily processed and stored on servers located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your home country.

By using our Site or providing us with your personal information, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy. We take appropriate steps to ensure that any international transfers of personal data are conducted in compliance with applicable privacy laws.

We are committed to handling your data responsibly regardless of where it is processed, and we apply the same privacy standards described in this policy to all personal information we hold.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your concerns promptly and transparently.

• Email: [email protected]
• Phone: 469-657-1234
• Mail: Alejandro Arias International Ministries, PO Box 2353, Minneola, FL 34755, United States

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.